Support is our single most important USP, there’s nothing we value more than having a great relation with our clients. Of course this is an easy statement that probably every hosting partner can put out there in the commercial phase. We do however put this promise in practice, it’s the only way we were allowed by our clients to exist and grow for well over a decade. 24/7 means 24/7, even our account managers are literally always available to support your needs.
WHO’S FAULT IS IT?
A question you’ll probably and unfortunately recognize. Who takes the blame needs to solve the situation, something often occurring when implementing newly developed software into a hosting platform. Truth is, there will always be small hick-ups in any implementation, it’s key to simply not care about who did what and just get the situation solved smoothly.
Obviously we’ll support all our network connections and the installed operating system you’re using on your server, but there’s a whole lot more to it. We don’t worry about the twilight zone of support where it’s unclear who has to do what, we do it. MuntInternet is available for consultation, advice and we’ll get a technology specific expert it’s required!
MAKE OUR COMPETITIVE EDGE YOURS
Guaranteeing the online availability of your website on a 24/7 basis demands 24/7 support. We understand that even a single minute of downtime can come at a great cost to your organization. That’s why our experts are always available, even without support contracts. We’re able to communicate directly with you and take this several steps further than any other hosting partner. Hence, the challenge is on the table for you to try, you’ll be surprised about our delivery.
GET TO KNOW US IN A SLIGHLY DIFFERENT SETTING
Each year we organize a fast ride across the Wadden Sea in an RIB (Rigid Inflatable Boat), or we go out sailing in classic Frisian ‘Skûtsjes’, a prized type of sailing boat. During these events you’ll get to meet your account manager or support engineer / expert in just a slightly different setting. You’re cordially invited to tag along, please contact us to apply!